For all your frequently asked questions

Do you ship internationally?

For orders outside of the UK go to www.marmara-sterling.com

Do you get a gift box with every purchase?

Rings, necklaces, earrings and full sets get sent out in gift boxes. Our charms, chains and connectors get sent out in little velvet bags. Perfect for daily storage. If you would like to request a gift box for any of those make sure to note it in the special instructions section in the checkouts.

What does rhodium plated mean?

Rhodium plating is a technique where 925 silver jewellry is electroplated with rhodium to maintain or restore its shine. Rhodium, being a harder metal compared to the softer silver, makes plated silver harder and more scratch-resistant. This plating process lessens the chances of the jewellry acquiring scratches, thereby enhancing its resistance to such damage. Rhodium-plated silver is also considered a more expensive material than conventional 925 silver.

Do you offer free shipping?

Yes! Free shipping when you spend more than £50.

Do you accept exchanges?

Unfortunately not. You would need to return and then repurchase.

Do you accept Klarna?

Yes we do. Once you go through the checkout it will show up as one of the options.

How do I return an item?

To be confirmed